Entertainment service, 18+. Arcana is an entertainment and self-reflection product. All readings, horoscopes and messages are AI-generated and provided for entertainment purposes only. You must be at least 18 years old to use Arcana.

No professional advice. Nothing on Arcana is, or should be relied on as, medical, psychological, legal, financial, or other professional advice. Always seek a qualified professional for those matters. You are solely responsible for any decisions you make.

Reading credits. Arcana sells reading credits ("crystals") and an optional lifetime access plan. Credits and lifetime access unlock AI-generated readings and have no cash value, are not legal tender, and cannot be exchanged, transferred, or redeemed for money except as required by law. Fair-use limits may apply to lifetime access to prevent abuse.

Acceptable use. Don't misuse the service, attempt to disrupt it, or use it for unlawful purposes. We may suspend or close accounts that violate these terms.

No guarantees. The service is provided "as is" without warranties of any kind. To the fullest extent permitted by law, [COMPANY] is not liable for any indirect or consequential damages arising from use of the service.

Changes. We may update these terms; continued use means you accept the current version. These terms are governed by the laws applicable at the company's place of registration.

Questions: Contact us.

What we collect. Account details you provide (name, email, password), optional profile data you enter for readings (gender, date and time of birth, city), your language and currency preference, your purchase and credit history, and basic technical/usage data.

How we use it. To create and generate your readings, run your account and credits, process payments, prevent fraud and abuse, provide support, and improve the service. Reading prompts may be processed by third-party AI providers to generate text.

Payments. Payments are handled by third-party payment and crypto-gateway providers. We do not store full card numbers. Those providers process your payment data under their own privacy policies.

Sharing. We share data only with service providers that help us run Arcana (hosting, AI generation, payments, email), or where required by law. We do not sell your personal data.

Your rights. You may request access to, correction of, or deletion of your data, and you can object to certain processing. To exercise these rights, contact us.

Retention & cookies. We keep data only as long as needed for the purposes above or as required by law. We use minimal cookies/local storage to keep you signed in and remember preferences.

Digital goods. Reading credits and lifetime access are digital products delivered instantly to your account. Because access is granted immediately, purchases are generally non-refundable once credits are added or a reading is unlocked.

No subscriptions. Arcana does not use subscriptions or auto-renewal. You pay once per pack; nothing recurs and there is nothing to cancel.

When we do refund. If credits were charged but not delivered, or you were charged in error or twice, we will refund the affected amount. Contact us within 14 days of the charge with your order details.

How to request. Email [SUPPORT_EMAIL] with your account email and the transaction reference. Crypto payments are refunded in the original asset where technically possible.

Chargebacks. If you have a problem, please contact us first — we aim to resolve issues quickly without the need for a chargeback.

Support & general enquiries: [SUPPORT_EMAIL]

Company: [COMPANY]
Company no. [COMPANY_NO]
[ADDRESS]

For privacy or data requests, email the address above with "Privacy" in the subject line.

Arcana is an 18+ entertainment service. Readings are AI-generated and are not professional advice.